Onsite & Virtual IT Help Desk
Our IT company offers both onsite and virtual IT help desk services to ensure that our clients receive the support they need, when and where they need it. Our onsite help desk technicians are available to come to your office and provide hands-on assistance for any IT-related issues. Our virtual help desk team is also available to provide remote support and troubleshoot issues over the phone or through online chat.
Our Onsite & Virtual IT Help Desk Services Include:
Here are a few of the key features of our onsite & virtual IT help desk services.
Onsite Support During Business Hours
Onsite & Virtual IT Help Desk
Online Support Portal
Onsite & Virtual IT Help Desk
24/7 Online Support
Onsite & Virtual IT Help Desk
Ongoing & Preventative Maintenance
Onsite & Virtual IT Help Desk
About Our Onsite & Virtual IT Help Desk Services
Our IT company offers both Onsite and Virtual IT Help Desk support to ensure that your business stays running smoothly. Our onsite team is available to provide in-person assistance and troubleshoot any technical issues that may arise at your office. Our virtual help desk is accessible 24/7, providing remote support and quick resolution to any IT related problems that may occur. Whether you're dealing with software or hardware issues, our team of experts can assist you in finding the solution you need. Contact us today to learn more about our Onsite & Virtual IT Help Desk capabilities.
We Give You The Confidence To Grow
Here’s What Our Clients Are Saying
“Like many people, I’ve taken IT for granted. I’m happy as long as it’s running; it’s only when it’s not working when we feel the pain. We’ve been working with Lerner Solutions now for over 3 years. They designed and built a robust IT infrastructure that incorporated all our needs and allows for our expansion and growth. While things do not go according to plan from time to time, we know we can count on Lerner Solutions to solve the problem quickly. David and his team are up to speed on current technologies and always provide us with seamless service. We can always count on the Lerner Solutions team.”
Andrew Goetz
Founder
”As anyone in the restaurant business knows, operators are inherently not good at IT. We need to be able to focus on operations and know that our systems and IT infrastructure are stable. This is why having the right IT partner is crucial for restaurants — so we can focus on what we do best. When we first found Lerner Solutions, we were in a very bad spot. We had tested one IT vendor after another and found nothing but unreliability, poor service and high costs. Fast forward to today; we have a structurally stable infrastructure that is extremely reliable and is allowing us to scale. We have a great support team that is responsive, thorough and easy to work with. And most importantly, we have a true partner in Lerner Solutions.”
Josh Morgan
COO
“As a busy national general contracting company, we, and our customers, can’t afford downtime. A lot of our IT demand is during off business hours, and Lerner Solutions has been there for us, day or night, to make sure we can focus on our customers and their needs.”
John J. Corso
President
“Lerner solutions has been providing IT design, implementation, and support services to Peloton since we founded the company in 2012. What started as a 6 month contract has grown into a 6+ year partnership providing a variety of levels service to Peloton in support of our rapid growth from 5 employees in a single office to many hundreds across multiple corporate, retail, and field service locations. I personally value the level of transparency offered by David and his team in addition to their approach to creative, economical solutions to our ever-changing business needs.”
Tom Cortese
Co-Founder & COO